Right of withdrawal

The Customer has the right to terminate the contract without any penalty and without specifying the reason, within 14 working days of delivery of products purchased, fairly and in good faith, by written notice to be sent to Captain marine Store Group by email to info@captainmarine.it. In the communication the Customer must indicate the product or products for which it intends to exercise the right of withdrawal. The Customer can use for the communication the following WITHDRAWAL FORM. Captain marine Store Group will take care of the withdrawal of the product or products in question, at its expense, with the terms and conditions agreed in advance with the Customer, saving the waiver of the restitution of the above. Captain marine Store Group will refund to the Customer all payments received for the product or products for which it has exercised the right of withdrawal (including original delivery costs) within 14 days of Customer’s communication.

Product returns

Please complete the form below to request an RMA number.

Product Information & Reason for Return

"Dead On Arrival""Faulty, please supply details""Order Error""Other, please supply details""Received Wrong Item"